FAQ & RETURNS

At Headsick Co. it's our mission to deliver sick fits made from quality fabrics. We want you to be proud to represent the Headsick name so if there's anything we can do to help you or improve please let us know!

FAQ

How long will it take to receive my order?

Currently most of our items are made to order. until we start receiving larger orders of specific styles most turnaround times will take 7-12 business days from the time the order is placed. this keeps costs down on our end but still providing a very solid product at a reasonable cost. for example: we're not gonna charge $90-$100 you'd typically pay for a hoodie at a merch table. We know you're itching to get your new Headsick merch so we'll do everything we can along the way to get it to you asap!

DO your clothes shrink?

Here at Headsick we love organic fibers like 100% cotton with the exception of a few fleece options. it's a chance things may shrink a little but since most of our washes are vintage and heavyweight you won't see too much of a difference. we'll also tell you in the item description if the product runs a little large or if it's true to size. We don't really offer anything that runs too small. We'd rather have a loose comfy fit than something too tight.

what is headsick?

headsick is an apparel brand and podcast showcasing the nashville music scene. everything from artists to musicians, crew and idustry pros, along with creatives in this town that make nashville the city we all love. it's a platform built around positivity and equality where everyone is welcome. our goal is to create a safe space where people can truly express themselves in their own style.

Return Policy

Last Updated: 12/9/25

At Headsick Co, we want you to love your purchase. If something isn’t right, we’re here to help.

Returns & Exchanges

We accept returns and exchanges within 30 days of the delivery date.
Items must be unworn, unwashed, and in original condition with tags attached.
Items with signs of wear, stains, odors, or damage may not be eligible for return.

Non-Returnable Items

Final sale items
Limited edition drops
Gift cards
Custom or personalized items

Return Process

Contact us at [Headsickco@gmail.com] with your order number and the item(s) you’d like to return.
We’ll provide return instructions and a return shipping label if applicable.
Once your return is received and inspected, we’ll issue a refund to your original payment method.

Refunds

Refunds typically take 3–7 business days to process once approved.
Shipping costs are non-refundable unless the return is due to our error or a defective item.

Exchanges

Exchanges are subject to product availability.
If the item you want is out of stock, you may request a refund or store credit instead.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, email us within 7 days of delivery with photos. We’ll replace it at no extra cost.

International Orders

International returns are accepted, but customers are responsible for return shipping.
Duties and taxes are non-refundable.